CANCEL RENEWAL
Stops future billing
Use the Stripe Customer Portal to turn off the next annual renewal before the renewal date.
MANAGE RENEWAL
Cancel future renewal without drama.
City Claims purchased as Stripe subscriptions renew annually. Canceling renewal stops the next charge but keeps your current claim active through the paid-through date.
CURRENT TERM
No proration
Canceling renewal does not create a refund or prorated credit for the current claim term.
NEED REMOVAL?
Request early removal
You can request that your sponsor display be removed early, but early removal does not create a refund unless required by law or approved by company discretion.
If the portal button is not live yet
Email or use the contact form with your receipt email, sponsor name, city, and state. The renewal can be canceled manually in Stripe.
Request Renewal Cancellation